....... is Britain's leading designer, developer and manufacturer of Soft, Hard and Virtual PBXs, for deployment in customer premise, cloud/hosted and hybrid applications. SpliceCom deliver Advanced Business Communication solutions for every type of organisation, irrespective of their industry, size or geography.
All SpliceCom solutions are sold, installed and maintained by the SpliceCom Community - a group of highly trained organisations offering complementary skill sets and services.
SpliceCom Launch The Soft PBX That's Small In A BIG Way
02 Dec 2013. Based on the field proven Maximiser v3.3 OS utilised across all SpliceCom systems, the S716 is THE Soft PBX for smaller businesses and comes supplied with an initial 5 User Starter Pack supporting 2 SIP trunks. The S716 scales all the way up to 16 users and delivers all the superb features and future proofing you’ve come to expect from SpliceCom telephony solutions.
Alongside SpliceCom’s advanced business telephony features and wide choice of PCS IP handsets and softphones for PCs, Macs, Smart Phones and Tablets, you’ll find the option of ISDN BRI or PRI modules for legacy trunk connectivity and a simple, pain-free migration path to SpliceCom’s larger S8000 Soft PBXs. Read more
SpliceCom Expand Business Management Options
07 Oct 2013. The latest version of SpliceCom’s proven, reliable, scalable and highly featured modular Business Management application suite is available with immediate effect. Developed in-house, Vision v1.5 offers many significant new productivity features and ease-of-use enhancements, with a particular focus on Call Centres and historical reporting.
Vision Call Centre v1.5 sees the introduction of;
- Flexible Skills Based Routing
- Agent Help
- Alternative Call Routing
- Busy Not Available enhancements
- Supervisor Console updates
Vision Reports v1.5 offers direct integration with SAP's Crystal Reports, allowing customised reports to be produced, tailored to met the customer's exact needs. In addition a new pre-configured report has been added to help those organisations running multiple sales/marketing/pr campaigns or managing multiple brands.
Vision v1.5 is available free of charge for existing Vision customers* - a common policy across all SpliceCom software applications.
• - Engineering/installation charges may apply.
UK Factory Tour
01 Oct 2013. SpliceCom are inviting prospective customers to come and view their new telephone system on the production line at their manufacturing plant, located in High Wycombe, Buckinghamshire.
“The feedback we receive post-sale clearly identifies that many prospective customers view the fact that we’re a British company who manufacture their products in the UK as a key factor when they’re considering the purchase of SpliceCom technology,” says Stuart Bell, Business Development Manager for the UK and Ireland.
“As such, we’re inviting our channel partners to bring along their larger prospective customers to actually witness the system they’re interested in purchasing being made - after all how many customers will have had the opportunity to visit a high-tech manufacturing facility? And with Meeting/Boardroom facilities on-hand, there’s also the opportunity to conclude a well-planned visit with a hands-on product demonstration,” concluded Bell.
St Luke's Hospice Unify Communications Across Three Sites
23 Sep 2013. St. Luke’s Hospice has been caring for thousands of terminally ill patients, across Plymouth, South West Devon and East Cornwall, 24 hours a day, 7 days a week for the past 30 years. Like many similar organisations the Hospice has grown from small beginnings to the position they find themselves in today; a major organisation spread across three major sites, running 34 separate charity shops.
St Luke’s communications infrastructure had grown in a similar manner to the organisation itself, to the point where they were using two completely separate telephone systems from two different manufacturers - one which they managed themselves and one which was the responsibility of the local NHS hospital. Read how the installation of SpliceCom’s maximiser IP Business Telephone System has revolutionised everyday communications at St Luke’s Hospice.
iPCS Shortlisted for Prestigious Award
SpliceCom’s IP Softphone for iPad, iPhone and Android smart phones and tablets has been shortlisted as a finalist for the prestigious Comms Business Awards, in the Most Innovative Channel Product (On Premise Software Application) section.
The winners will be presented with their awards on Thursday 20th June at the Lancaster Hotel, Hyde Park, London.
iPCS turns mobile devices into highly functional system phone extensions, making them ideal Office Mobility replacements for existing DECT wireless systems, or as a BYOD upgrade for SIP/WiFi phones.
Manager Assist v2 Makes Administration Easier Still
SpliceCom's latest maximiser v3.2 software release sees the introduction of Manager Assist v2, further enhancing the British manufacturer's "ease-of-management" commitment by building on the existing set of administration tools. Ten completely new aids have been introduced, alongside an easy-to-use front-end menu, which divides the new and existing tools into three distinct areas; Configuration, System Checks and System Backup.
In addition a fourth, all new Wizard section has been added. These Wizards, specifically developed by SpliceCom, in direct consultation with those responsible for administration on a daily basis - system managers and reseller engineers – simplify the configuration of maximiser based IP-UC Business Telephone Systems further still. Read more
SpliceCom Redefines Office Mobility with iPCS Softphone for Android
The immediate availability of SpliceCom’s Office Mobility application for Android phones and tablets follows hard-on-the-heels of the runaway success of iPCS Softphone for iPhone and iPad, launched in Autumn 2012. Ideally suited to replace existing DECT systems and as a direct upgrade for those considering SIP/WiFi handsets, iPCS for Android offers users’ greater benefits, whilst dramatically lowering the cost-of-entry. In addition iPCS for Android offers undeniable opportunities for those businesses looking to encourage BYOD – the trend for employees using their own phones and tablets in the workplace. Read more